DBS Paylah Down For Many Users, After DBS services Goes Down Recently

DBS Paylah Down For Many Users, After DBS services Goes Down Recently

DBS Paylah Down Singapore

DBS Paylah Down – Customers of DBS Bank were unable to access the online service PayLah! on Friday morning (Oct. 20), following an outage that lasted more than 12 hours over the weekend. Around 10am, DBS stated on Facebook that PayLah! availability was sporadic.

The bank encouraged consumers to make payments using DBS/POSB debit or credit cards, DBS digibank Scan and Pay, or both. The DBS 5 Million Hawker Meals payback will be given to qualified customers who can access PayLah! by Friday, according to the bank.

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DBS launched the reward programme in February as a way to help hawkers. Every Friday, the first 100,000 users can get a $3 discount on their hawker meals islandwide.

“We’re working to find a solution. We apologies for the trouble we have created and ask for your patience, according to DBS. According to various sources ATMs are unaffected.

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At 7.45am, the Downdetector website—which monitors service interruptions—saw a rise in DBS complaints.

There were roughly 397 reports from DBS customers on the website at around nine in the morning.

Jerome Fs, a Facebook member, wrote: “Can’t even log in (using) the app. While I’m in queue, people are waiting for me to pay. You are aware of how humiliating it is? How can we “go cashless” if our technology isn’t up to the task?

Several people also voiced their dissatisfaction with DBS’s ongoing problems in their comments.

After physical ATMs, the website, and cards went down last Saturday afternoon, PayLah! is now experiencing issues. On Sunday morning, it resumed all financial services.

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According to DBS, its investigations revealed that a problem at a data centre, which is also used by other organisations, was the root of the service disruption.

Source: Asiaone

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